Application of the privacy policy
The Policy defines the way Lamontagne Chocolate, uses and protects the information voluntarily provided by its website users and automatically transmitted by their Internet servers. This Policy applies to the entire site https://lamontagnechocolate.com as well as to the products and services offered by Lamontagne Chocolate..
The Policy also explains how to change or update your personal information and how to contact Lamontagne Chocolate with any questions, suggestions or comments.
Lamontagne Chocolate reserves the right, at any time, to change its Policy without prior notice. We recommend that you carefully read our Policy and consult it regularly.
What personal data we collect and why we collect it
Two types of information are collected on our website.
a) Personal Information
For the purposes of this Policy, the term “personal information” refers to any information enabling the identification of a person. Any action related to an online order, subscription, resumé submission, or contact form requires the voluntary transmission of your personal information. When this information is needed to process your request, you will be advised to this effect.
This information includes the following data collected by Lamontagne Chocolate:
- First and last name
- Sex
- Street address
- Email address
- Telephone number
- Credit card number
NB this list is not exhaustive and may be changed without prior notice.
b) Non-Personal Information
For the purposes of this policy, the term “non-personal information” refers to the anonymous information generally recorded by Internet servers, such as Internet Protocol address (IP address), date and time of access, as well as operating system and browser used.
Our visitors’ demographic statistics (age group, country, language of correspondence, etc.) and browsing habits (pages viewed, number of visits, length of consultation, etc.) are also considered non-personal information.
Lamontagne Chocolate primarily collects this type of information using cookies, or small data files that browsers install on a user’s hard drive when they first visit a website.
a) Personal Information
For the purposes of this Policy, the term “personal information” refers to any information enabling the identification of a person. Any action related to an online order, subscription, resumé submission, or contact form requires the voluntary transmission of your personal information. When this information is needed to process your request, you will be advised to this effect.
This information includes the following data collected by Lamontagne Chocolate:
- First and last name
- Sex
- Street address
- Email address
- Telephone number
- Credit card number
NB this list is not exhaustive and may be changed without prior notice.
b) Non-Personal Information
For the purposes of this policy, the term “non-personal information” refers to the anonymous information generally recorded by Internet servers, such as Internet Protocol address (IP address), date and time of access, as well as operating system and browser used.
Our visitors’ demographic statistics (age group, country, language of correspondence, etc.) and browsing habits (pages viewed, number of visits, length of consultation, etc.) are also considered non-personal information.
Lamontagne Chocolate primarily collects this type of information using cookies, or small data files that browsers install on a user’s hard drive when they first visit a website.
The user data is collected to allow Lamontagne Chocolate to provide its services, as well as for the following purposes: advertising, analytics, contacting the user, interaction with external social networks and platforms, registration and authentication, handling payments, managing contacts and sending messages, remarketing and behavioural targeting.
a) Personal Information
Contact Information
The contact information voluntarily provided by the users of our website https://lamontagnechocolate.com may be used for the following reasons: to confirm the requested booking; to send information about our company’s products and services; to contact them if necessary; to understand their needs; and to determine their satisfaction level using a survey.
b) Non-Personal Information
Cookies
The use of cookies allows Lamontagne Chocolate to compile statistics enabling it to analyze its website traffic and create online ads.
Analytic tool
Our company uses Google Analytics web analysis to better understand the web behaviour of those who use our website https://lamontagnechocolate.com. We may use this data to improve our website’s structure. Google Analytics also allows us to determine our current or potential clients’ profiles with a view to improving our offer of products and services.
To collect anonymous information and produce statistical reports, Google Analytics may use cookies, but without identifying you personally.
Advertising and remarketing
To promote its products and services on the Internet and increase traffic to its website, Lamontagne Chocolate uses Google AdWords and Facebook Ads programs. These tools use cookies and other technologies to track and analyze data, assess content popularity, better understand the online activities of users and post targeted advertisements (taking into account the user interests, visited websites or demographics). Lamontagne Chocolate uses Google AdWords and Facebook Ads in order to better meet the needs of its customers and display ads that may interest them.
How to deactivate cookies
Any user can activate or deactivate the use of cookies by Google. To do so, visit https://support.google.com/accounts/answer/61416?hl=en.
You can also opt out of interest-based or demographically targeted ads on Google by consulting the Google Ads Preferences Manager. When you deactivate these settings, ads are not blocked. They continue to appear, but are generally no longer connected to your interests, your demographic data or the websites you have visited.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
All information provided by users of our website, whether personal or non-personal, will be kept private. All Lamontagne Chocolate employees are required to comply with this Policy.
Use of this data is reserved for Lamontagne Chocolate and for the partners and suppliers with whom it conducts business. Information will be provided to these parties only if Lamontagne Chocolate considers that this disclosure is required for the provision of its products and services.
In no other case will the disclosure of your information to a third party be authorized. In the event that Lamontagne Chocolate needs to provide personal information to a party whose services are not used by Lamontagne Chocolate, you will be given prior written notification to this effect. Only your express consent can authorize such disclosure.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
We make every reasonable effort to safeguard the security of the personal information provided by our website users. An in-house technician oversees the operation of our server as well as the forms used for our website. Furthermore, Lamontagne Chocolate has adopted appropriate security measures to protect its clients against the loss or unauthorized use of their personal information, including credit card data.
What third parties we receive data from
Some information, as defined in section 3b), may be collected by a third party. Lamontagne Chocolate. uses statistics from certain social media, such as Facebook, and certain tools, such as Google Analytics, to collect data on its users and their browsing patterns. When this information is used for the personal purposes of Lamontagne Chocolate, it is protected under this Policy. These tools can, however, also collect information for their own use. In this event, your information is gathered, used and protected under their respective privacy policies: Facebook Privacy Policy – Google Privacy Policy.
Withdrawal and Correction of Your Personal Information
To withdraw your name from Lamontagne Chocolate email lists or to change the personal information you have provided, please send us a request by email at [email protected]
Questions or comments
Our company encourages you to send us information requests, suggestions or comments related to this Privacy Policy. We can be contacted by email at [email protected].
